Kurt
W. Pasewaldt
Huntersville, NC
e-mail: kurt@pasewaldt.com
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Solutions Engineer
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Profile
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Results-focused Solutions Engineer
with over 12 years of experience in VoIP and Data Networking fields
in testing, production, and sales environments.
Excellent communicator with strong interpersonal skills. Able to lead a
team or work independently as required. Specific areas of expertise
include: automated test tools, LCR, troubleshooting skills, identifying and
resolving technical and operational issues. Excels in an environment
where initiative, enthusiasm, and innovation are critical to developing
successful solutions.
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Technical Skills
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Building Cisco SS7 interconnect Voice over IP Networks for
Voice and Dial Traffic and Securing Networks with PIX and ASA
(SNPA)
Networking: VoIP, TCP/IP, LAN/WAN
interconnections, Ethernet
PBX: Asterisk and Cisco Call Manager
Express
Hardware: NexTone/NextPoint SBC, Genband SR-3 LCR, General Telecom RouteNGN, Cisco Routers, Switches
and Gateways, Cisco ASA5505 firewalls, Nuera Softswitch
and Gateways, Dialogic IMGs
Signaling: SIP, H323, T.38, E1/T1, DS3,
ISDN
Test tools: Wireshark (Ethereal), Abacus Bulk Call Generator, Agilent
Advisor, Agilent Voice Quality Tester, Shunra Storm WAN Emulator,
INET Spectra, INET Spectra2 VoIP Generator
Applications: MS Office, Nagios, Cacti, NTOP, Visio,
MS Outlook
Operating Systems: Win XP, Linux (Debian, Ubuntu,
RedHat)
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Work
Experience
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General Telecom (Covista
Communications) Solutions Engineer
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Huntersville, NC
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07/2008 - Present
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Troubleshoot Covista and General Telecom production VoIP and data network environments.
Provide Tier III support to Covista and General Telecom TAC and NOC teams.
Maintain Covista Nagios SNMP monitoring system.
Troubleshoot customer's technical issues via RT ticket system.
Provide training to Covista, General Telecom, and customers on products deployed.
Design complex customer solutions using General Telecom,
Genband (NextPoint), Dialogic, and other vendors products.
Provide engineering guidance to Genreal Telecom management for CoLo upgrades.
Test, evaluate, and certify VoIP products before implementing them in a production environment.
Provide technical consultation to sales team, customers,
partners, and business prospects to achieve sales objectives.
Conduct technical presentations and consultations for
customers to develop deployment plans including IP network design,
SIP call flows, H323 call flows, dial plans and billing
mediation.
Evaluate, initiate and implement strategies to address
technical needs of customers with General Telecom, Genband
(NextPoint), Dialogic solutions.
Identify Best Practices in software architecture and
design, and assist development teams with customer implementation
and acceptance.
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NextPoint Networks (NexTone
Communications)Solutions Engineer
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Huntersville, NC
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10/2006 – 06/2008
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Design complex customer solutions using NextPoint
products.
Provide technical consultation to sales team, customers,
partners, and business prospects to achieve sales objectives.
Conduct technical presentations and consultations for
customers to develop deployment plans including IP network design,
SIP call flows, H323 call flows, dial plans and billing
mediation.
Conduct proof of concept testing, in addition to evaluate,
initiate and implement strategies to address technical needs of
customers with NextPoint Solutions.
Identify Best Practices in software architecture and
design, and assist development teams with customer implementation
and acceptance.
Troubleshoot customer’s technical issues along with
providing training on products deployed.
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Net2Phone – N2P Labs
Senior VoIP Engineer
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West Long Branch,
NJ
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10/2000
– 08/2006
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Certified end-user applications and communication software
for Voice over IP networks.
Tested, evaluated, and provided written documentation on
new and existing customer premise equipment and central office
equipment.
Designed POPs and IP PBX solutions.
Maintained current IP PBX installations in Net2Phone West
Long Branch location.
Supervised team members and provided engineering expertise
and support for N2P development and production
communities.
Configured, maintained, and supported the Engineering
Certification Lab.
Created and implemented testing environments necessary to
ascertain function and performance as required by the
end-user.
Responsible for strategic project planning and management,
project implementation and department budget
management.
Provided technical support to production team.
Performed project management tasks including: maintaining
records of communication circuits and project equipment,
coordination of test projects, coordination of circuit
installations, and coordination of circuit
repairs.
Set
up and coordinated the necessary LAN, WAN test equipment and
servers for testing.
Coordinated and implemented the purchase of a new facility
and organized relocation effort.
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AT&T/AT&T Labs Senior Technical Associate II
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Middletown,
NJ
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1998
– 2000
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Executed Voice over IP applications
testing.
Designed layout of laboratory facilities.
Maintained records of communication circuits and project
equipment, coordinated test projects, circuit installations, and
circuit repairs.
Performed Y2K testingon 3Com H.323 platform equipment,
Sun Servers, and Cisco switches and routers.
Tested end-user applications and communication
software.
Designed and installed networks in a lab environment.
Provided written documentation on customer off-the-shelf
products.
Setup and coordinated the necessary LAN, WAN equipment and
servers for testing.
Purchased equipment and supplies for laboratory
projects.
Managed 9000-sq ft. of laboratory
infrastructure.
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Education
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Bachelor of Arts in Computer Science, New Jersey Institute
of Technology , Newark, NJ (160 Credits)
Associate of Science in Chemistry, Brookdale Community
College, Lincroft, NJ
Collegiate courses included: Engineering Management,
Technical Writing, Principles of Operating Systems, Principles of
Management, C++, Machine and Assembly Language Environmental Law
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Certifications
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References
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